Effective Date: 15/10/2025
At Teuratoid.com, we strive to provide high-quality products at affordable prices. Your satisfaction is our priority. Please read our Refund & Return Policy carefully before making a purchase.
1. Returns
- You can request a return within 7 days of receiving your order.
- Products must be unused, in original packaging, and with all accessories included (charging case, cables, ear tips, manuals, etc.).
- To initiate a return, contact us at [Insert Contact Email] with your order number and reason for return.
2. Refunds
- Once we receive and inspect the returned product, we will process your refund.
- Refunds will be credited to the original payment method within 7–10 business days.
- Shipping charges (if any) are non-refundable unless the return is due to a defective or wrong item.
3. Exchanges
- You can place a new order for a replacement product after returning the original.
- If approved , the replaced product will be delivered within 5-10 business days
4. Defective or Damaged Items
- If you receive a defective, damaged, or incorrect product, please contact us within 3 days of delivery with photos of the product.
- We will provide a full refund or replacement at no extra cost.
5. Non-Returnable Items
- Products that have been used, damaged, or altered after delivery.
- Items without original packaging or missing accessories.
6. Process for Return
- Contact us with your order details.
- Package the product securely in the original packaging.
- Ship the product to our return address (provided upon request).
- Refund will be processed after inspection.
7. Contact Us
This website is operated by ST CLOTH HOUSE
Mob No – 8218994688
Email id – teuratoid242@gmail.com