Website: https://teuratoid.com
At Teuratoid.com, we strive to deliver your favorite gadgets and lifestyle products to you as quickly and safely as possible. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving full payment.
- You will receive an email and/or SMS notification once your order has been shipped, along with tracking details.
2. Shipping Time & Delivery
- Delivery time depends on your location and the availability of the product.
- Estimated Delivery Time:
- Metro Cities: 3–5 business days
- Other Locations: 5–10 business days
- Remote or rural areas may take slightly longer.
3. Shipping Charges
- We offer Free Shipping on all prepaid orders above ₹999 within India.
- For COD (Cash on Delivery) orders or orders below ₹999, a nominal shipping fee may apply, which will be displayed during checkout.
4. Tracking Your Order
- Once your order is shipped, you’ll receive a tracking number and courier partner details via email/SMS.
- You can track your shipment on our website or directly through the courier partner’s tracking portal.
5. Delayed or Lost Shipments
- If your order is delayed beyond the expected delivery date, please contact our support team at support@teuratoid.com.
- In rare cases of lost or misplaced parcels, we’ll either issue a replacement or a full refund after investigation.
6. International Shipping
- Currently, we only ship within India.
- International shipping services will be available soon — stay tuned!
7. Address Accuracy
- Please ensure that your shipping address and contact details are entered correctly.
- Teuratoid will not be responsible for non-delivery due to incorrect or incomplete address details provided by the customer.
8. Damaged Packages
- If your package appears damaged or tampered at the time of delivery, please refuse the delivery and contact us immediately.
- Once verified, we’ll arrange for a replacement or refund as per our Return & Refund Policy.
9. Contact Us
This website is operated by ST CLOTH HOUSE
Mob No – 8218994688
Email id – teuratoid242@gmail.com